Testimonials

Hard working and person centred

“Viv Cooper’s experience of working with people with an Acquired Brain Injury (ABI) both as an Occupational Therapist and manager of a large NHS Community Neurological Rehabilitation Team will prove invaluable in her role as a case manager. I have found her to be hard working and person centred in her approach and would have no hesitation in working with her again.”

Mark Searle. ABI Commissioning Lead West Sussex.

Client’s best interests and values at the heart of the process

“I have worked with Viv, Sophie and Kaaren as case managers over several years. I have found them to be reliable and honest. They work in a consistently evidence based way and are all competent case managers who enjoy working in an interdisciplinary way, an essential attribute for successful outcomes in Neuro rehab. All three case managers work in a professional and efficient way whilst managing to keep the client’s best interests and values at the heart of the process. I would thoroughly recommend their services.”

Jo Johnson, Consultant Neuropsychologist

Can only say ‘Thankyou’

“Kaaren, for the years you have been helping me on various topics.
Can only say ‘Thank you’.
Any issue I had only required one message from me to you and you found the answer to help me.
10/10 from here.
Damn lucky I met you.”
PH – Client

Excellent case management support

“Viv has provided excellent case management support to our clients. We are very pleased with the service which is of excellent quality.”

Francis Lacy Scott – Partner, Head of Claims ASB Law

Dedication to clients and focus on communication

Kaaren shows dedication to her clients and focuses on communication to ensure that her clients’ needs are met with a consistency of approach. She is warm and highly capable. I would not hesitate to recommend her.”

Annabelle Vaughn – Partner, Coffin Mew LLP

Great understanding of issues, balancing cost and legal aspects

“The help that Sophie Greengrass provides to clients is given with great understanding of the issues that need to be considered, balancing cost and legal aspects whilst remembering at all times that the most important outcome of improving the clients life is achieved.  Sophie blends together considerable knowledge, experience, and an unerring, and tireless, desire to help her client and their family at all times, making life as a professional adviser far more straightforward.”

Jonathan Porter – Partner, Mayo Wynne Baxter Solicitors

I would recommend every time

“Sophie has worked with my son and myself since he was  involved in a RTA and received a traumatic brain injury in 2010. She supported me throughout the whole two years that my son was in rehabilitation, both on a personal and professional basis. When my son was discharged from rehab it was an extremely difficult and frightening time but Sophie was there to guide us through it all. She has enabled my son to move forward with his life in a positive and fulfilling way through her knowledge and her drive of the situation. If it was not for Sophie and what she as done for us I feel that I would be in a very different situation with my son. Sophie is that one in a million and has been and still is our rock. 
I would recommend her  every time.”

SH – Mother of young client